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WestshoreBPO

a driving force in your businesswe meet your service standards by giving you best outsourcing solutions

Outsoursing Consulting

We help companies by providing the best options available in outsourcing...read more.

In Bound call center

We help you set up and choose the best region to out source the BPO...Read More

Outbound call Center

We help our clients to look out for the best process in lead generation order taking...read More

Non technical process

Help the companies to set up the best Business process and back end office works ...Read More

Helping with any of your business needs

westshore BPO is a leading Outsourcing company from india with more then a decade experience in running outsourcing for companies from north America,Cannada and Australia..

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a driving force in your businesswe provide Good solutions for your business!

Satisfied Clients

Successful Projects

Professional Experts

Our Branches

Lead generations

Order processing

Order Taking

out Bound Call center

Tele marketing

Digital marketing

In bound call centre

SEO/SEM

ABOUT USTRUST, TRANSPERENCY AND MEETING BUSINESS SLA OF SERVICE

  • WE ARE
  • PHILOSPHY
  • WHY WE
  • WE OPERATE IN
  • OUR ASSET
    • Focussed Countries

      Westshore BPO is focussed to service developed countries to reduce cost and bring in effeciency in the process.The countries include North America,Australia ,Canada and United kingdom.
    • Vision

      Our mission consists of three separate objectives: To be a strategic link in our customer's communication processes, committed to exceeding their expectations around the clock. To provide our employees with opportunity, giving them voice to express their talent, passion, and commitment to excellence. To develop remarkable solutions, using our expertise and consistent, disciplined action to deliver peace of mind.

      Mission

      To provide access to the world’s information in one click. The company’s nature of business is a direct manifestation of this vision statement. To be among the top two leaders in the markets we choose to compete in, and be recognized as the most trusted partner to our global clients. We intend to achieve this by simplifying complex business processes through operational excellence and innovation.

      Culture

      westshore BPO has identified three concepts as the foundation of our culture, and these are: OPEN MANAGEMENT STYLE: The main objective is to promote open communication, high participation, mutual respect, and courage and consideration in giving and receiving feedback. PERFORMANCE-BASED: WestShore BPO strives for continuous improvement by promoting a performance-based environment with clear goals and expectations, ongoing feedback and evaluation, coaching and mentoring, and merit-based compensation. SUPPORTIVE: The task of West shore BPO is to provide all the tools, training, and mentoring necessary to help each employee in achieving continuous improvement and personal growth, eventually achieving service excellence for its clients.
    • Westshore BPO is outsourcing service provider and contact center for companies looking for outsourcing their services to india.We are located in banglore with good infrastructure.We have more then a decade of experience in outsourcing and serving the clients in North America canada and Australia.With trained manpower and professionals who are engaged for our clients have experience of running the process for MNC's.
    • Infrastructure

      Westshore Call center infrastructure follow a 3-tier architecture for the network. we have 350 active ports per floor with our network comprehensive and reliable.our in boundvoice solution that is based on Cisco IPCC(internet Protocol Contact Centre).With distributed dialer architecture and is tightly integrated with cisco voice solutions. Our BPO instrastructure include 1.Voice & Screen Capture 2.Quality System 3.Business driven fulfillment rules 4.Event Driven 5.Exception Criteria 6.World-Wide Access and playback
    • Advantages

      Our mission consists of three separate objectives: Based on the research conducted by the U.S. Small Business Administration (SBA),an independent federal government agency devoted managing small businesses, small firm represent 99.7% of all employer firms, employ half of all private sector employees, and pay more than 45% of total U.S. private payroll. In turn, small call centers and answering service bureaus control more than 70% of the total number if call center seats in the US. Compared with the much larger call center world because of the problems they face outsourcing their operation offshore, unlike large multinational companies with worldwide expertise and years of experience off shoring. SMEs don’t have the same experience and presence in offshore locations. This makes it more difficult for them to offshore their business. This is where WESTSHORE BPO plays an important role. We are a company focused primarily on Small-to Medium-sized businesses in the contact center industry.West shore BPO is a company that can effectively service the concerns of SMEs, which formed structure and are highly may have minimal dynamic. GAV is highly flexible contact center operation that prides itself with its responsiveness to changes, and highly personalized approach with all our clients. We at westshore believe that in order for us to be successful, both parties need to be in close co-ordination regularly so that mutual development is achieved. We believe in working closely with our client and working as true partner. WESTSHORE has a very proactive approach in dealing with our clients because we’d like to continuously satisfy our client’s needs. We always believe that the growth of our company lies with the growth of our small to medium sized partners/clients. We accomplish this task by being transparent in our actions and being open to changes.

OUR Management & Our teamsecure you business operation in secured hands

team member

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investor and management professional with running profitable ventures

Manjunath N
Founder & Director
team member

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Professional with more then decade of experience in outsourcing operations.

ADARSH VASUDEV
MANAGING DIRECTOR
team member

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Proffesional Team who are trained ,skilled with experience in running successful outsorcing operations with overseas exposture.

Our team
& consultants

Testimonials companies who had used our outsourcing services

Michael Paul

Westshore BPO services has helped us to reduce cost and increase our quality services to our client

Riya Allen

We were not satisfied with our outsourcing partner due to quality of service. We are happy with westshore BPO that they are able to meet the SLA.

Riya Allen

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Riya Allen

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Riya Allen

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Riya Allen

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